{"xsrfToken":"e8284886dbbcefb9b28c19f76ea034970ea5d989_lout","branding":{"id":"3","key":"sdkun","name":"DBC Kundeservice","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d61b8a27-93a3-4a05-b78c-bd9ad62601db/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWI3ZTRiYi0wN2M0LTRjY2MtODg2NS0xNDU3N2RkY2IwMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2MWI4YTI3LTkzYTMtNGEwNS1iNzhjLWJkOWFkNjI2MDFkYiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzEyNjQsIm5iZiI6MTczMjE3MDY2NH0.DjqKPW_tBislIy3BeCQ5qlx3zzp8EWCPIc6_s8gZ72E&client=45b7e4bb-07c4-4ccc-8865-14577ddcb005&mode=fit","logoId":"d61b8a27-93a3-4a05-b78c-bd9ad62601db","isLogoAvailable":true,"helpCenterTitle":"Søg på produkt eller tjeneste","sharedPortalName":"Kundehenvendelser","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"en-GB":{"helpCenterTitle":"Søg på produkt eller tjeneste","sharedPortalName":"Kundehenvendelser","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ab4226a9-14df-46aa-81d3-652a4034c23c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWI3ZTRiYi0wN2M0LTRjY2MtODg2NS0xNDU3N2RkY2IwMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFiNDIyNmE5LTE0ZGYtNDZhYS04MWQzLTY1MmE0MDM0YzIzYyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzEyNjQsIm5iZiI6MTczMjE3MDY2NH0.KaHPHufrkBJIPnVal39gDvt2XTmE1VKIPLi1Hv0v9qM&client=45b7e4bb-07c4-4ccc-8865-14577ddcb005&height=300&mode=fit","bannerMediaApiFileId":"ab4226a9-14df-46aa-81d3-652a4034c23c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"sdkun","projectId":10359,"serviceDeskId":3,"name":"DBC Kundeservice","description":"<p>Her kan du bestille, fejlmelde og stille spørgsmål til vores produkter</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"111","name":"Abonnement på Buggi","descriptionHtml":"","callToAction":"Abonnement på Buggi","introHtml":"","icon":10869,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10869","groups":[25],"key":""},{"id":"112","name":"Abonnement på Emneordsbasen","descriptionHtml":"","callToAction":"Abonnement på Emneordsbasen","introHtml":"","icon":10855,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10855","groups":[25],"key":""},{"id":"114","name":"Abonnement på Faktalink/Forfatterweb/Læsekompas","descriptionHtml":"","callToAction":"Abonnement på Faktalink/Forfatterweb/Læsekompas","introHtml":"","icon":10871,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10871","groups":[25],"key":""},{"id":"123","name":"Abonnement på Filmcentralen","descriptionHtml":"","callToAction":"Abonnement på Filmcentralen","introHtml":"","icon":10844,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10844","groups":[25],"key":""},{"id":"113","name":"Abonnement på Filmstriben","descriptionHtml":"","callToAction":"Abonnement på Filmstriben","introHtml":"","icon":10857,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10857","groups":[25],"key":""},{"id":"115","name":"Abonnement på GymnasieSøg","descriptionHtml":"","callToAction":"Abonnement på GymnasieSøg","introHtml":"","icon":10858,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10858","groups":[25],"key":""},{"id":"116","name":"Abonnement på Infomedia","descriptionHtml":"","callToAction":"Abonnement på Infomedia","introHtml":"","icon":10860,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10860","groups":[25],"key":""},{"id":"117","name":"Abonnement på Litteraturtolkninger","descriptionHtml":"","callToAction":"Abonnement på Litteraturtolkninger","introHtml":"","icon":10864,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10864","groups":[25],"key":""},{"id":"118","name":"Abonnement på Materialevurderinger","descriptionHtml":"","callToAction":"Abonnement på Materialevurderinger","introHtml":"","icon":10845,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[25],"key":""},{"id":"119","name":"Abonnement på Netpunkt-licens","descriptionHtml":"","callToAction":"Abonnement på Netpunkt-licens","introHtml":"","icon":10874,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10874","groups":[25],"key":""},{"id":"120","name":"Abonnement på Ritzau Scanpix","descriptionHtml":"","callToAction":"Abonnement på Ritzau Scanpix","introHtml":"","icon":10867,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10867","groups":[25],"key":""},{"id":"100","name":"Adgangsplatformen","descriptionHtml":"","callToAction":"Adgangsplatformen","introHtml":"<p>Adgangsplatformen / Bibliotekslogin</p>","icon":10696,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10696","groups":[13],"key":""},{"id":"42","name":"Andet","descriptionHtml":"","callToAction":"Andet","introHtml":"","icon":10845,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[14],"key":""},{"id":"140","name":"Anmeld e-bog til registrering","descriptionHtml":"","callToAction":"Anmeld e-bog til registrering","introHtml":"","icon":10891,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10891","groups":[15],"key":""},{"id":"142","name":"Anmeld e-lyd til registrering","descriptionHtml":"","callToAction":"Anmeld e-lyd til registrering","introHtml":"","icon":10891,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10891","groups":[15],"key":""},{"id":"44","name":"Bibliografisk rådgivning","descriptionHtml":"","callToAction":"Bibliografisk rådgivning","introHtml":"","icon":10847,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10847","groups":[14],"key":""},{"id":"45","name":"Bibliotek.dk","descriptionHtml":"","callToAction":"Bibliotek.dk","introHtml":"","icon":10848,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10848","groups":[12],"key":""},{"id":"46","name":"BOB-Basen","descriptionHtml":"","callToAction":"BOB-Basen","introHtml":"","icon":10849,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[13],"key":""},{"id":"47","name":"Buggi","descriptionHtml":"","callToAction":"Buggi","introHtml":"","icon":10869,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10869","groups":[12],"key":""},{"id":"103","name":"Buggi kiosk hardware","descriptionHtml":"","callToAction":"Buggi kiosk hardware","introHtml":"","icon":10869,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10869","groups":[12],"key":""},{"id":"48","name":"Børnebiffen","descriptionHtml":"","callToAction":"Børnebiffen","introHtml":"","icon":10870,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10870","groups":[12],"key":""},{"id":"49","name":"Cicero","descriptionHtml":"","callToAction":"Cicero","introHtml":"","icon":10850,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10850","groups":[13],"key":""},{"id":"50","name":"Databrønd","descriptionHtml":"","callToAction":"Databrønd","introHtml":"","icon":10851,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10851","groups":[13],"key":""},{"id":"51","name":"Datakonvertering","descriptionHtml":"","callToAction":"Datakonvertering","introHtml":"","icon":10852,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10852","groups":[14],"key":""},{"id":"52","name":"Dataleverancer / Posthus","descriptionHtml":"","callToAction":"Dataleverancer / Posthus","introHtml":"","icon":10853,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10853","groups":[13],"key":""},{"id":"53","name":"DDBCMS","descriptionHtml":"","callToAction":"DDBCMS","introHtml":"","icon":10854,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10854","groups":[14],"key":""},{"id":"54","name":"Emneordsbasen","descriptionHtml":"","callToAction":"Emneordsbasen","introHtml":"","icon":10855,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10855","groups":[13],"key":""},{"id":"55","name":"Faktalink / Forfatterweb","descriptionHtml":"","callToAction":"Faktalink / Forfatterweb","introHtml":"","icon":10871,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10871","groups":[12],"key":""},{"id":"56","name":"FBI-API","descriptionHtml":"","callToAction":"FBI-API","introHtml":"","icon":10856,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10856","groups":[13],"key":""},{"id":"141","name":"FBIInfo","descriptionHtml":"","callToAction":"FBIInfo","introHtml":"","icon":10847,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10847","groups":[13],"key":""},{"id":"122","name":"FBIKat","descriptionHtml":"","callToAction":"FBIKat","introHtml":"","icon":10881,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10881","groups":[13],"key":""},{"id":"57","name":"Filmcentralen","descriptionHtml":"","callToAction":"Filmcentralen","introHtml":"","icon":10844,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10844","groups":[12],"key":""},{"id":"58","name":"Filmstriben","descriptionHtml":"","callToAction":"Filmstriben","introHtml":"","icon":10857,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10857","groups":[12],"key":""},{"id":"59","name":"Forsideservice","descriptionHtml":"","callToAction":"Forsideservice","introHtml":"","icon":10872,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10872","groups":[13],"key":""},{"id":"60","name":"GymnasieSøg","descriptionHtml":"","callToAction":"GymnasieSøg","introHtml":"","icon":10858,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10858","groups":[12],"key":""},{"id":"61","name":"Hosting","descriptionHtml":"","callToAction":"Hosting","introHtml":"","icon":10859,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10859","groups":[14],"key":""},{"id":"62","name":"Infomedia","descriptionHtml":"","callToAction":"Infomedia","introHtml":"","icon":10860,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10860","groups":[12],"key":""},{"id":"99","name":"ISBN","descriptionHtml":"<p>Bestilling af ISBN - <a href=\"https://www.isbn.dk/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ISBN Kontoret: Velkommen til Dansk ISBN-Kontor</a></p>","callToAction":"ISBN","introHtml":"","icon":10861,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10861","groups":[24],"key":""},{"id":"64","name":"Katalogisering","descriptionHtml":"","callToAction":"Katalogisering","introHtml":"","icon":10862,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10862","groups":[15],"key":""},{"id":"121","name":"Kursustilmelding","descriptionHtml":"","callToAction":"Kursustilmelding","introHtml":"","icon":10887,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10887","groups":[14],"key":""},{"id":"65","name":"Lektørudtalelser / Materialevurderinger","descriptionHtml":"","callToAction":"Lektørudtalelser / Materialevurderinger","introHtml":"","icon":10863,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10863","groups":[15],"key":""},{"id":"66","name":"Litteraturtolkninger","descriptionHtml":"","callToAction":"Litteraturtolkninger","introHtml":"","icon":10864,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10864","groups":[13],"key":""},{"id":"67","name":"Læsekompas","descriptionHtml":"","callToAction":"Læsekompas","introHtml":"","icon":10873,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10873","groups":[12],"key":""},{"id":"104","name":"Læsekompas kiosk hardware","descriptionHtml":"","callToAction":"Læsekompas kiosk hardware","introHtml":"","icon":10873,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10873","groups":[12],"key":""},{"id":"68","name":"National Proxy","descriptionHtml":"","callToAction":"National Proxy","introHtml":"","icon":10865,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10865","groups":[13],"key":""},{"id":"69","name":"Netpunkt","descriptionHtml":"","callToAction":"Netpunkt","introHtml":"<p>Danbib / Netpunkt</p>","icon":10874,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10874","groups":[13],"key":""},{"id":"70","name":"OCLC","descriptionHtml":"","callToAction":"OCLC","introHtml":"","icon":10866,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[13],"key":""},{"id":"101","name":"Opensearch","descriptionHtml":"","callToAction":"Opensearch","introHtml":"","icon":10696,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10696","groups":[13],"key":""},{"id":"71","name":"Ritzau Scanpix","descriptionHtml":"","callToAction":"Ritzau Scanpix","introHtml":"","icon":10867,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10867","groups":[12],"key":""},{"id":"63","name":"Sekvensnumre","descriptionHtml":"<p>Sekvenser af materialenumre til brug for fremstilling af stregkodeetiketter og til anvendelse i RFID-tags - læs mere her <a href=\"https://www.dbc.dk/produkter/numre-og-stregkoder/stregkodeetiketter-sekvensnumre\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Stregkodeetiketter/sekvensnumre - DBC</a></p>","callToAction":"Sekvensnumre","introHtml":"","icon":10861,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10861","groups":[24],"key":""},{"id":"72","name":"VIP-Basen","descriptionHtml":"","callToAction":"VIP-Basen","introHtml":"","icon":10868,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10868","groups":[13],"key":""},{"id":"43","name":"Artesis","descriptionHtml":"","callToAction":"Artesis","introHtml":"","icon":10846,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10846","groups":[],"key":""},{"id":"73","name":"Biblioteksrelevans-vurdering","descriptionHtml":"","callToAction":"Biblioteksrelevans-vurdering","introHtml":"","icon":10696,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10696","groups":[],"key":""},{"id":"41","name":"E-Mail","descriptionHtml":"","callToAction":"E-Mail","introHtml":"","icon":10492,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"37","name":"E-mailforespørgsel","descriptionHtml":"","callToAction":"E-mailforespørgsel","introHtml":"<p>Anmodning modtaget fra din e-mail-støttekanal.</p>","icon":10673,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10673","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"Produkter for biblioteksbrugere, elever og studerende"},{"id":13,"name":"Produkter for biblioteksprofessionelle"},{"id":15,"name":"Registrering og vurdering af materialer"},{"id":14,"name":"Konsulentydelser, hosting og øvrige henvendelser"},{"id":24,"name":"ISBN kontoret"},{"id":25,"name":"Tegn abonnement"}],"orderMapping":{"25":[111,112,114,123,113,115,116,117,118,119,120],"13":[100,46,49,50,52,54,56,141,122,59,66,68,69,70,101,72],"14":[44,51,53,61,121,42],"12":[45,47,103,48,55,57,58,60,62,67,104,71],"24":[99,63],"15":[64,65,140,142]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"219c9acc-08db-3c9b-92af-5df87fd9bd8e","appLinkName":"System Confluence","appLinkUrl":"https://dbcjira.atlassian.net/wiki","spaceKey":"SDKUN","spaceName":"Kundehenvendelser","spaceUrl":"https://dbcjira.atlassian.net/wiki/spaces/SDKUN","isServer":false},"labels":[],"projectKey":"SDKUN","serviceDeskId":3,"kbLinkDomainURLs":["https://dbcjira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDKUN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Danish (Denmark)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWI3ZTRiYi0wN2M0LTRjY2MtODg2NS0xNDU3N2RkY2IwMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzU5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE4NjQsIm5iZiI6MTczMjE3MDY2NH0.6g0TarqJGxB9MpQzi_GbQ8Q94SAQsjcYrYeZ52R5a2k","targetCollection":"upload-project-10359","endpointUrl":"https://api.media.atlassian.com","clientId":"45b7e4bb-07c4-4ccc-8865-14577ddcb005","tokenDurationInMins":20}},"reqCreate":{"id":99,"projectId":10359,"form":{"name":"ISBN","descriptionHtml":"<p>Bestilling af ISBN - <a href=\"https://www.isbn.dk/\" class=\"external-link\" rel=\"nofollow noreferrer\">ISBN Kontoret: Velkommen til Dansk ISBN-Kontor</a></p>","callToAction":"ISBN","intro":"","instructions":"<p>Bestilling af ISBN - <a href=\"https://www.isbn.dk/\" class=\"external-link\" rel=\"nofollow noreferrer\">ISBN Kontoret: Velkommen til Dansk ISBN-Kontor</a></p>","icon":10861,"iconUrl":"https://dbcjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10861","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Emne","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10099"],"values":[{"value":"10180","label":"Adgangsplatformen","selected":false,"children":[]},{"value":"10075","label":"Andet","selected":false,"children":[]},{"value":"10076","label":"Artesis","selected":false,"children":[]},{"value":"10080","label":"BOB-Basen","selected":false,"children":[]},{"value":"10077","label":"Bibliografisk rådgivning","selected":false,"children":[]},{"value":"10078","label":"Bibliotek.dk","selected":false,"children":[]},{"value":"10079","label":"Biblioteksrelevans-vurdering","selected":false,"children":[]},{"value":"10082","label":"Buggi","selected":false,"children":[]},{"value":"10081","label":"Børnebiffen","selected":false,"children":[]},{"value":"10083","label":"Cicero","selected":false,"children":[]},{"value":"10087","label":"DDBCMS","selected":false,"children":[]},{"value":"10084","label":"Databrønd","selected":false,"children":[]},{"value":"10085","label":"Datakonvertering","selected":false,"children":[]},{"value":"10086","label":"Dataleverancer / Posthus","selected":false,"children":[]},{"value":"10088","label":"E-mail Channel","selected":false,"children":[]},{"value":"10089","label":"Emneordsbasen","selected":false,"children":[]},{"value":"10092","label":"FBI-API","selected":false,"children":[]},{"value":"10233","label":"FBIInfo","selected":false,"children":[]},{"value":"10199","label":"FBIKat","selected":false,"children":[]},{"value":"10090","label":"Faktalink / Forfatterweb","selected":false,"children":[]},{"value":"10093","label":"Filmcentralen","selected":false,"children":[]},{"value":"10094","label":"Filmstriben","selected":false,"children":[]},{"value":"10095","label":"Forsideservice","selected":false,"children":[]},{"value":"10216","label":"GDPR","selected":false,"children":[]},{"value":"10096","label":"GymnasieSøg","selected":false,"children":[]},{"value":"10097","label":"Hosting","selected":false,"children":[]},{"value":"10099","label":"ISBN-Sekvensnumre","selected":false,"children":[]},{"value":"10098","label":"Infomedia","selected":false,"children":[]},{"value":"10100","label":"Katalogisering","selected":false,"children":[]},{"value":"10101","label":"Katalogisering_Artikler og anmeldelser","selected":false,"children":[]},{"value":"10102","label":"Katalogisering_Bøger - fysiske materialer","selected":false,"children":[]},{"value":"10103","label":"Katalogisering_Film","selected":false,"children":[]},{"value":"10104","label":"Katalogisering_Lyd","selected":false,"children":[]},{"value":"10105","label":"Katalogisering_Multimedier","selected":false,"children":[]},{"value":"10106","label":"Katalogisering_Musik","selected":false,"children":[]},{"value":"10107","label":"Katalogisering_Net","selected":false,"children":[]},{"value":"10108","label":"Katalogisering_Noder","selected":false,"children":[]},{"value":"10196","label":"Kursus","selected":false,"children":[]},{"value":"10110","label":"Lektørudtalelser-Materialevurderinger","selected":false,"children":[]},{"value":"10111","label":"Litteraturtolkninger","selected":false,"children":[]},{"value":"10109","label":"Læsekompas","selected":false,"children":[]},{"value":"10112","label":"National Proxy","selected":false,"children":[]},{"value":"10113","label":"Netpunkt","selected":false,"children":[]},{"value":"10114","label":"OCLC","selected":false,"children":[]},{"value":"10181","label":"Opensearch","selected":false,"children":[]},{"value":"10115","label":"Ritzau Scanpix","selected":false,"children":[]},{"value":"10184","label":"Spam","selected":false,"children":[]},{"value":"10116","label":"VIP-Basen","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beskrivelse","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10273","fieldConfigId":"10542","label":"SD Team","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10342"],"values":[{"value":"10353","label":"Artesis","selected":false,"children":[]},{"value":"10341","label":"Data-DAM","selected":false,"children":[]},{"value":"10351","label":"DDB-CMS","selected":false,"children":[]},{"value":"10342","label":"ISBN","selected":false,"children":[]},{"value":"10343","label":"Kundeservice","selected":false,"children":[]},{"value":"10421","label":"Kursus","selected":false,"children":[]},{"value":"10344","label":"Metadata","selected":false,"children":[]},{"value":"10352","label":"National-Proxy","selected":false,"children":[]},{"value":"10369","label":"Redaktion","selected":false,"children":[]},{"value":"10345","label":"Team AI-Scrum","selected":false,"children":[]},{"value":"10346","label":"Team Bibdk-Scrum","selected":false,"children":[]},{"value":"10347","label":"Team DE-Scrum","selected":false,"children":[]},{"value":"10348","label":"Team FBI-Scrum","selected":false,"children":[]},{"value":"10349","label":"Team FE-DBC-Scrum","selected":false,"children":[]},{"value":"10350","label":"Team Meta-Scrum","selected":false,"children":[]},{"value":"10424","label":"Team ProKat","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10267","fieldConfigId":"10536","label":"Navn","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10263","fieldConfigId":"10532","label":"Forlagets/udgiverens navn","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Vedhæftning","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/99","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/99","calendarParams":{"firstDay":1,"date":"2024-11-21T07:31:04+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"219c9acc-08db-3c9b-92af-5df87fd9bd8e","appLinkName":"System Confluence","appLinkUrl":"https://dbcjira.atlassian.net/wiki","spaceKey":"SDKUN","spaceName":"Kundehenvendelser","spaceUrl":"https://dbcjira.atlassian.net/wiki/spaces/SDKUN","isServer":false},"labels":[],"projectKey":"SDKUN","serviceDeskId":3,"kbLinkDomainURLs":["https://dbcjira.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWI3ZTRiYi0wN2M0LTRjY2MtODg2NS0xNDU3N2RkY2IwMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzU5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE4NjQsIm5iZiI6MTczMjE3MDY2NH0.6g0TarqJGxB9MpQzi_GbQ8Q94SAQsjcYrYeZ52R5a2k","targetCollection":"upload-project-10359","endpointUrl":"https://api.media.atlassian.com","clientId":"45b7e4bb-07c4-4ccc-8865-14577ddcb005","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}